Terms and Conditions

By placing an order with AlligatorWorld.com I agree to these Terms and Conditions:

The use of this site is governed by the terms and conditions set forth below. Please read all of these terms and conditions carefully as the use of this site and ordering of products through this site indicate your acceptance of all of these terms. If you do not agree with these terms please discontinue your use of our site. Mantwel, Inc. reserves the right to modify, alter, or update all or any part of these site terms at any time. Please review these terms prior to each use of this site to verify that conditions and terms have not changed since your last visit to our site.

©Mantwel, Inc. ALL RIGHTS RESERVED. Please refer to the legal notice below for terms of use.

This Web site is operated by Mantwel, Inc. The Web site address for Mantwel, Inc. is www.alligatorworld.com. The mailing address for Mantwel, Inc. is 88 Delancey Street, New York, NY 10002.

All users of this Web site agree that their access to and use of this Web site are subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is undertaken at the user's own risk. These terms and conditions further are subject to change at any time without prior notice. Any such changes will be reflected on the Terms and Conditions page of the www.alligatorworld.com Web site.

By making a purchase from www.alligatorworld.com, by phone and /or through Internet you understand and agree that www.alligatorworld.com may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization.

All content, graphics, code and software used on or incorporated into this Web site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to www.alligatorworld.com, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to the placement of an order or shopping with www.alligatorworld.com. Any other use of this Web site or content or information contained in this Web site is strictly prohibited, unless the written permission of www.alligatorworld.com first is obtained.

This Web site may contain typographical errors or inaccuracies and may not be complete or current. www.alligatorworld.com therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

This Web site, and any information or content on this Web site, are provided "as is," with all faults. www.alligatorworld.com makes no representations or warranties of any kind, whether express or implied, with respect to this Web site or content or information available on or through this Web site. Except as otherwise provided under applicable laws, neither www.alligatorworld.com nor its corporate affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to this Web site. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if www.alligatorworld.com is notified in advance of the potential for any such damages.

www.alligatorworld.com, as well as page headers, custom graphics, buttons, images and other content on this Web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by www.alligatorworld.com. Other trademarks, product names and company names or logos used on this Web site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Web site is strictly prohibited.

www.alligatorworld.com does not make any representations or warranties about any Web site you may access through this Web site. Any such Web site is independent from www.alligatorworld.com, and www.alligatorworld.com has no control over, or responsibility with respect to, the information provided or activities undertaken by any such Web site. A link between www.alligatorworld.com and another Web site further does not mean that www.alligatorworld.com endorses that Web site. You need to make your own independent decisions regarding your interactions or communications with any other Web site.

www.alligatorworld.com does not want to receive confidential, proprietary or trade secret information through this Web site (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to www.alligatorworld.com will be deemed non-confidential. And, by submitting any such information, you are granting www.alligatorworld.com an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.

Please note that by placing an order online or on the phone for any goods or services offered or promoted herein, you agree further to the exclusive jurisdiction of the State and Federal courts of the State of New York for resolution as to any dispute, disagreement or controversy you have now or that may develop in the future, concerning any such goods, services or contact. Please note that by placing an order online or on the phone for any goods or services offered or promoted herein, you agree to be liable for any and all legal fees incurred by Mantwel, Inc. in a case related to any dispute, disagreement or controversy you have now or that may develop in the future, concerning any such goods, services or contact.

Mantwel, Inc. offers you products and services in a secure manner. In order to provide you with the full benefits of our site, we require certain personal information. We collect e-mail addresses, names, address, etc on an opt-in basis.

When you buy a product, you are asked to provide us with contact information that may include: name, address, a shipping address (must be same as credit card billing address), credit card number, credit card expiration date. We use this information to process and fulfill your order and to protect you from false purchases made in your name.

In all instances in which you provide your personal information to us it is in a manner that is direct and clearly identifiable. Information that is collected in the process of taking and fulfilling an order is used solely for that purpose. In order to fulfill your order, we may give only that information that is necessary to fulfill the order to a third party so they may use it for activation or fulfillment purposes. Mantwel, Inc. is the sole owner of the information collected on this site. We do not sell your personal information to anyone, at any time, for any purpose. We will not sell, share, or rent this information in ways different from what is disclosed in this statement.

If you would like to place an order, but do not wish to provide the necessary information to us online, you can provide us with the information over the phone by calling a customer service representative at 1-888-213-8035. They will gladly complete your order manually.

ACCURACY AND TYPOGRAPHICAL ERRORS

Mantwel, Inc. aspires to publish accurate selling prices for the products we offer. However, on occasion we do make mistakes. In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information received from our suppliers, Mantwel, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, Mantwel, Inc. shall issue a credit to your credit card account in the amount of the charge. Pictures are used for illustration purposed only.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Mantwel, Inc. reserves the right at any time after receipt of your order to accept or decline your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders must obtain pre-approval with an acceptable method of payment. Your order will be deemed accepted by Mantwel Inc. upon shipment of products that you have ordered. Title to goods and all risk of loss passes to you upon delivery to the common carrier.

SALES TAX

Mantwel, Inc. does not collect sales tax on all orders shipped. Please check with your local tax authorities regarding any local sales tax liabilities.

Credit Card Orders

Credit card orders we can only ship to the billing address on the credit card. Please, do not list a different shipping address, it will only result in a delay or a cancellation of your order.

In filling out the charge card information, please be certain that the name exactly matches the name on the card and the expiration date is correct. It's also important that you include your phone number in case we need to speak with you about your order.

If you have a PO Box billing address, please call your credit card company and add your home address as an additional shipping address, otherwise we will not be able to ship the order.  Please specify about the additional address in the 'Additional Comments' section when you are placing an order.

The credit card that you specify for your purchase will only be charged if the merchandise is available.
PayPal

Please make certain that the shipping address is confirmed by PayPal, otherwise we will not be able to ship the order and the payment will be credited back to your account.

After completing the order, please continue to submit the payment through PayPal following the link shown. If you do not submit the payment through PayPal, the order will automatically be cancelled.
Check or Money Orders (No COD's)

Please make all money orders, personal checks or certified checks payable to "Mantwel, Inc.". Please send all payments to:

Michele Olivieri
Web Orders Department 
88 Delancey Street
New York, NY 10002


In order to clear the payment, we require 7 business days for a clearance of money orders, 14 business days for a clearance of personal checks and 4 business day for a clearance of certified checks. Upon the receipt and clearing of the full payment, we will ship the merchandise.

Please be aware that for "Prepaid" orders the merchandise will be placed on hold only after we receive the payment and are awaiting clearance of the payment. In a case that the merchandise is sold between the time of the order and the time the payment is received, the check or money order will be returned to the customer. If the payment is not received within 7 days, the order will be considered cancelled.
Western Union Money Transfer Orders

For your convenience payments may be made via Western Union money transfers. Before completing a Western Union transaction you will be required to provide information regarding the recipient. In order to obtain the required recipient information and detailed instructions regarding the completion of the transaction please contact us at 1-888-213-8035. Please do not indicate our corporate name on the transaction, as we might not be able to obtain your payment. After completing the money transfer, please provide us the control number, your name, address and phone number. Purchased merchandise usually ships within 1 business day after we obtain the payment from Western Union.
Returns

We will only accept unused, unworn, in original packaging, with all original packaging materials (shoe horns, shoes bags, etc.), re-sellable merchandise for exchange or refund, when received by us within 30 days of the original shipping date to you.

If the merchandise is not returned to us within 30 days according to above guidelines, it is considered a FINAL SALE.

All returns must be pre-authorized. An authorization code can be obtained by e-mail at CustomerService@AlligatorWorld.com or by calling Customer Service at 1-888-213-8035.  In the e-mail please specify the purchase date, the item and the reason for the return or exchange. Merchandise returned without authorization number will be refused.

Please note that freight must be pre-paid and for your protection, we strongly recommend you fully insure your return shipment in case of loss or damage. Please use a carrier that is able to provide you with a proof of delivery. The return authorization number must be clearly marked on the outside of the shipping carton.  We will not be responsible for packages that are lost or damaged when returned to us by a customer.

Please include a copy of the receipt and a note stating what would like us to do, exchange or refund.

All returns should be sent to:


Michele Olivieri
Returns Department 
88 Delancey Street
New York, NY 10002


Upon reception and satisfactory examination of returned merchandise, a refund or an exchange will be issued to the customer.

If you do not comply with our return policy, we reserve the right not to ship you other merchandise.
Refunds

No freight charges or return freight charges are refundable for any reason.

Credit card payments will be credited only to the card used in the original purchase. Allow 1-2 billing cycles for the credit to appear on your statement.

PayPal payments will be refunded back to the account used for purchase. Allow 3 4 business days for the refund to show up in your account.

Pre-paid and Western Union Money Transfer purchases will be refunded by a company check. The check will be issued to the name and sent to the address used in the original purchase. Allow 10-14 days for the check to arrive.

Allow 2 days processing time for refunds on the merchandise bought at AlligatorWorld.com and returned to our store.

THESE TERMS AND CONDITIONS MAY CHANGE

Mantwel, Inc. reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Mantwel, Inc. Web sites following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Web site.