Payment Options
Credit Cards
We currently accept the following charge cards:
- Visa
- Mastercard
- Discover
- American Express
Credit card orders we can only ship to the billing address on the credit card. Please, do not list a different shipping address, as it will only result in a delay or a cancellation of your order. If we cannot verify the billing address to the credit card, we cannot process and ship the order. We cannot accept International credit or debit cards as a form of payment.
If you have a PO Box or a Military (APO) billing address, we can only ship with USPS Priority Mail shipping.
If we need to confirm the billing address, we will contact you and ask you for the credit card number so we can contact the bank and confirm the billing and shipping information. Unfortunately, if we cannot confirm the billing and shipping address, we will cancel the order.
PayPal, Google Pay and Apple Pay
Please be certain that the address on the order matches the address on your account.
Afterpay or Shop Pay
Installments by Afterpay or Shop Pay (a third-party “buy now, pay later” provider) let customers pay for purchases in four equal interest free payments, due every 2 weeks. There’s no additional cost to customers when they use installments as long as they pay their installments on time. Installments are interest-free, and the customer receives their order right away. Additional financing options might be available on their website. Please create an account with them, prior to placing an order.
Check or Money Order (No COD's)
Please be aware that for "Prepaid" orders the merchandise will be placed on hold only after we receive the payment and are awaiting clearance of the payment. In a case that the merchandise is sold between the time of the order and the time the payment is received, the check or the money order will be returned to the customer. If the payment is not received within 7 days, the order will be considered cancelled.
Please make all money orders, personal checks or certified checks payable to "Mantwel, Inc." and send all payments to:
Mantwel, Inc.
Web Orders Department
88 Delancey Street
New York, NY 10002
In order to clear the payment, we require 7 business days for a clearance of money orders, 14 business days for a clearance of personal checks and 4 business day for a clearance of certified checks. Upon the receipt and clearing of the full payment, we will ship the merchandise.
Please Note:
Any fraudulent activity involving our website will result in a permanent ban from purchasing or receiving merchandise. Prohibited conduct includes, but is not limited to: chargeback abuse or false claims submitted to your payment institution; false non-receipt or false damage claims; fraudulent orders; intentional damage to merchandise after delivery; and any other deceptive or unlawful actions. This policy also encompasses threats, harassment, or the use of vulgar or abusive language directed toward our company or its employees.
This ban will apply to the address listed on the order, all members of the household, and any individual or address determined to be placing an order on the customer’s behalf.
If you experience an issue with shipping or with any merchandise received, please contact our customer service team so that we may work with you to resolve the matter. You retain the right to contact your financial institution; however, once a claim or dispute is initiated, the matter will be handled exclusively between our legal department and your financial institution. At that point, our customer service team will no longer be involved in the resolution process.